Operational analytics on merchant activity

See what
financial data
can't.

Built for licensed financial institutions.

Explore the products
What you see today
Bank data
Financial statements
What DUNO adds
Sales performance
Customer behaviour
Transaction integrity
Channel mix
24 months
of transaction history
20+ metrics
beyond what you see today
10+ alert types
automated and always on

One café, two views

What you see today

One café

What DUNO shows
Sales performance
AED 100KAED 100KNot yet
Stopped 3 weeks ago
Returning customers
Not visible
Down 50% in a month
Disputes
Not visible
Tripled since spring
Online share of sales
Not visible
From 30% to 45%

Any merchant. Any bank. Any acquirer.

Two products

Operational visibility on your merchants.
At onboarding and throughout the relationship.

Start via Dashboard. Integrate via API when you scale.

Operational Report
Al Safeer Trading LLC: Operational Report Sample
First Transaction
Aug 14, 2008
Last Transaction
Feb 18, 2025
Years Active
16.5 yrs
Fraud Rate
2.3%
Dispute Rate
1.1%
Decline Rate
4.7%
Business Metrics
Revenue (AED)
850K – 900K
+12.3% YoY
Transactions
4,500 – 5K
+8.7% YoY
Customers
850 – 900
Repeat (1m)
13%
Revenues Over Time
Jan Jun Dec
Revenue Channels
Online 68%
In-Store 32%

WHAT IS IT

A 24-month view of a merchant's activity: volumes, trends, customers and fraud signals.

SIGNALS INCLUDE

Sales performance Customer behaviour Transaction integrity Channel mix

USED FOR

Customer onboarding Due diligence Relationship review
Merchant Monitoring
Merchant Overview: 10 Merchants
Merchant Monitoring
Alerts only
10 Merchants
Business Name Rev.
Trend		 Revenue
Drop		 Cust. Base
Decline		 Retention
Drop		 Fraud
Increase
Al Safeer Trading LLC 2.5M ↑
Desert Rose Boutique 1.2M ↑
Golden Palm Restaurant 850K ↓
Emirates Tech Solutions 3.2M ↑
Falcon Automotive 1.8M ↑
Oasis Supermarket 675K ↓
Marina Bay Cafe 420K ↓
Pearl Fashion House 2.1M ↑

WHAT IS IT

Ongoing tracking of merchant activity, with automated alerts on significant changes.

SIGNALS INCLUDE

Revenue drops Customer loss Fraud spikes Gone quiet

USED FOR

Activity alerts Merchant overview Ongoing oversight

Access via

Dashboard No integration needed
API When you scale
Automated Alerts Always-on
Regulatory + Privacy

Frequently asked questions

Everything you need to know before booking your demo.

Get started

Book a demo.
See what's behind the number.

A focused 20-minute walkthrough built around your merchants.

Understand real merchant activity at onboarding and over time

Access operational insights in minutes, no integration required

Automated alerts on significant changes across your merchants

Request a demo

20 minutes. No commitment.

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